Taking Steps to Eliminate Racism in the Workplace

Arlene S. Hirsch October 22, 2018 Society for Human Resource Management There's a disturbing paradox in the American workplace. As organizations look to reap the benefits of a diverse, multicultural and inclusive workforce, the countervailing force of racism often undermines that effort, creating challenges that HR often is responsible for … [Read more...]

Working for a Horrible HR Boss

By Arlene S. Hirsch Society for Human Resource Management October 3, 2018 Employees are often encouraged to ask HR for help with a difficult manager. But what happens when that manager is an HR executive? As one beleaguered HR coordinator lamented, "There's no HR for HR." "There's a lot of secrecy or silence when these problems occur in … [Read more...]

Working with People Who Avoid Conflict

Society For Human Resource Management By Arlene S. Hirsch September 12, 2018 The fight or flight instinct: It's an ancient biological survival mechanism that is automatically triggered in the face of a perceived threat. Steve Cohen coined the term "flighters" to describe people who view conflict as a threat to their survival and whose … [Read more...]

Heading Off ‘Regrettable Resignations’

Know the warning signs a valued employee is about to quit, and what to do about them By Arlene Hirsch Society for Human Resource Management August 28, 2018 After getting approval to hire a new operations manager at a large Chicago-based social service agency, the agency's transportation director decided to bypass a dedicated current … [Read more...]

Employers Explore Repaying Student Loan Debt

It’s a valuable benefit—but is it fair? By Arlene S. Hirsch, M.A., LCPC Society for Human Resource Management July 30, 2018 The competition to attract and retain talent is fierce. The unemployment rate is at a near-historic low, and companies are offering sign-on bonuses, flexible hours and a range of other perks to fill even entry-level … [Read more...]

Groupon Seeks to Engage the Millennial Generation

By Arlene S. Hirsch, MA, LCPC July 5, 2018 Society for Human Resource Management Since its humble first coupon offering—a two-for-one pizza deal from a little-known restaurant called Motel Bar—Groupon has partnered with over 1 million merchants, offering deals to consumers on activities, travel, goods and services. And it has grown from a few … [Read more...]

Detecting Lies and Deception: Practical Skills for HR Professionals

Detecting Lies and Deception: Practical Skills for HR Professionals by Arlene S. Hirsch MA LCPC Society for Human Resource Management June 27, 2018 Following the rise of the #MeToo movement, employees are filing more sexual harassment claims. Ditto for employee discrimination charges, which have increased every year for the last three years, … [Read more...]

Owning Your Personal Power as an HR Professional

By Arlene S. Hirsch Jun 7, 2018 Society for Human Resource Management Rachel Conard attributes much of her success to her interpersonal skills, her reputation for being honest and trustworthy, and her willingness to adapt her style to meet her colleagues' needs. Conard has what social psychologists call "referent power." Referent power … [Read more...]

How Experiential Interviewing Can Help You Hire Better Talent

By Arlene S. Hirsch, M.A. LCPC Society for Human Resource Management May 8, 2018 Experiential interviewing has the potential to create win-win outcomes for employers and candidates alike. For employers, it's an opportunity to observe candidates doing real work (rather than just talking about it.) For candidates, it's an opportunity to showcase … [Read more...]

Should You Trust Your Gut in Hiring Decisions?

It's been said that humorist Will Rogers famously quipped, "You never get a second chance to make a first impression," an axiom that has become a call to action for job hunters looking to capitalize on this "first-impression bias." Current hiring practices support their efforts. Most hiring professionals say they make hiring decisions within the … [Read more...]